top of page

Frequently Asked Questions

We hope these questions/answers help address any questions or concerns you may have regarding our studio.  Feel free to contact us via email if you have a questions that we didn't answer!

What should I wear for aerial classes?

This is a Paragraph. Click on "Edit Text" or double click on the text box to start editing the content and make sure to add any relevant details or information that you want to share with your visitors.

Parking

Unfortunately we do not have any private parking spots; however, there is plenty of street parking around Studio214.  Parking meters hours are 8am-5pm Monday-Friday (excluding weekends/holidays.) Meters accept quarters only and rates are 25 cents per hour or you can use the PayByPhone app. Please see the City of Martinsburg website for full details and to download the app.

Booking Policy

Registration for ALL classes will close 30 minutes prior to the class's scheduled start time. Classes will be canceled if no one is registered.  If you plan to walk-in for a class, please contact us so we know you're coming!

Class cancelation policy

Sometimes mother nature or an unforeseen emergency can impact our best intentions! In these situations, we will do our best to cancel classes a minimum of 1 hour prior to the scheduled start time.  Participants will be notified by email or text depending on the information you provided during booking.

Refund Policy

We understand things come up! All classes have limited availability which means when a participant cancels or doesn't show, there's a good chance someone else won't have time to sign up.  This is our reasoning for a No Refund policy on class bookings; however, we will provide a gift certificate (same value of booked class) for those that need to cancel.

List Title

This is a Paragraph. Click on "Edit Text" or double click on the text box to start editing the content and make sure to add any relevant details or information that you want to share with your visitors.

List Title

This is a Paragraph. Click on "Edit Text" or double click on the text box to start editing the content and make sure to add any relevant details or information that you want to share with your visitors.

bottom of page